About Us - Overview

shift is a dynamic organization that promotes change resiliency and lean processing. Utilizing Six Sigma principles, industry experience and knowledge, shift customizes processes that fit targeted organizations within unique markets. shift’s fresh approach takes the latest technology and lean business management philosophies to raise the expectations of claim flow and documentation while creating “operating transparency”. shift has a proven track record in designing and implementing quality improvement initiatives that both increase quality for the customer and cut cost for the organization. The core guiding principles of shift are to assure all processes in a given organization are value added, lean and allow for “operating transparency.”

shift was founded and is managed by Garret Gray.  Garret is a well know consultant who has worked with hundreds of Restoration Contractors from Hawaii to Newfoundland, Canada. Garret is an expert in JPP and POI and has been at the forefront of developing processes that maximize these programs effectiveness within different organizations. Well on his way of becoming certified as a Master Black Belt in Six Sigma, Garret’s influences are moving beyond North America where he is taking Quality Improvement and Lean Processing to a worldwide market.

We currently work with clients as small as 4 million per year and as large as 20 million. We are also a key strategic partner for IMACC where we are leading the industry with technology and process advancements that effect a nationwide market.

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